Terms and Conditions

The Parental Stress Centre is an Australian website dedicated to providing real solution and real support with no judgement. Please feel free to contact us at info@parentalstress.com.au if you have any comments or suggestions.

Cost and currency

All goods and services purchased within Australia attract the Australian Federal Government Goods and Services Tax (GST) of 10%. Purchases outside of Australia are exempt from GST. The total GST paid is shown in the Tax Invoice. All monetary values shown on this site are Australian Dollars (AUD).

Delivery

The delivery costs for your order are calculated as a flat rate within Australia and will be displayed separately and clearly as you are checking out.

Please be sure to accurately display your address and country so that correct shipping charges can be allocated to your order.

Every effort is made to process and despatch orders within seven working days of your purchase. Items will be sent via Australia Post.

Payments

Payments can be made via Visa, Mastercard, Amex or Paypal.
For credit card transactions, we use Eway – an online merchant located in Australia.

Eway Security
“eWAY is externally audited by BAE Systems Detica every year, who have verified us as tier-one PCI DSS compliant. We adhere to the highest security standards set by Visa and MasterCard. We secure and protect your customer and credit card data with military-grade software and servers. Our site is audited daily by McAfee to eliminate vulnerabilities. Data is encrypted with Thales devices to offer the highest level of protection available.” For more information on eWay security, please click here:

Returns & Refunds Policy

If you are not completely satisfied with any item purchased from Parental Stress Centre you may return it in a saleable condition within 14 days of the invoice date. We will promptly refund the cost of the materials returned. When returning items please include a copy of the invoice.

Shipping and handling costs are not refundable. Defective items will be replaced or the purchase price (including shipping and handling) refunded.

The Parental Stress Centre online programs always contains a 100% money back guarantee. This guarantee is applicable after the full duration of the course is completed and you deem the program to be unhelpful.

To obtain your refund you will need to email accounts@parentalstress.com.au, stating your name, your address, your email address, date of purchase and reasonable explanations as to why you did not find the program suitable or appropriate.

Once your request has been received, you will receive a refund, back into the account you purchased from, within 7 working days and your access to the program will be terminated.
Refunds will not be given if you simply decide that you do not want to do the program, didn’t have time, or experience buyer’s remorse. The programs at The Parental Stress Centre Pty Ltd have been created with the utmost integrity to help parents learn how to overcome stress. It is trusted that the same integrity will be demonstrated when asking for refunds on programs under our guarantee.

Applicable Law

This site is owned and maintained by Parental Stress Centre Pty Ltd in the State of Queensland, Australia. These terms and conditions shall be governed by and construed in accordance with the laws of the State of Queensland, Australia. State and Federal Courts located in Queensland shall have exclusive jurisdiction to hear and determine any action at law or in equity arising out of or relating to these terms and conditions.

Copyright

The Parental Stress Centre site and its contents are subject to copyright. The copyright is owned by Parental Stress Centre Pty Ltd – ABN: 60603122336, or in the case of some material, a third party.

You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use, unless stated otherwise on specific articles. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.

Disclaimer

The information contained on this website is provided by The Parental Stress Centre in good faith. The information is believed to be accurate and current at the date the information was placed on this website. Every effort is made to ensure that the material on this site is accurate and up to date. However, the Parental Stress Centre does not guarantee or warrant the accuracy, completeness or currency of the information provided.

The intent of the information contained on this site, including any programs, books, seminars, webinars or one-on-one life coaching, is intended to be of a general nature to help you in your quest for emotional well-being. It is not intended to be a substitute for any psychological, financial, legal, or any other professional advice. In the event you use any of the information in this book for yourself, the Parental stress centre, affiliates, directors, officers, employees, agents, contractors, successors or assigns will assume no responsibility for your actions. If expert assistance or counselling is needed, the services of a competent medical or psychological professional should be sought.

Complaint handling and dispute resolution

The Parental Stress Centre is committed to complete customer satisfaction. If you are not satisfied with any level of service that you have been provided, please call us on 0488 111 596 or email us at info@parentalstress.com.au

Company Name: Parental Stress Centre Pty Ltd
ACN: 603 122 336
Location: Landsborough, QLD. Australia